If you’re considering getting a mortgage with Accord Mortgages, it’s important to do your research first. While Accord Mortgages has been around for a while, it’s always worth checking out current customer reviews to get an idea of what to expect.
In this comprehensive guide to Accord Mortgages reviews, we’ll give you an overview of what people are saying about the company, the products it offers, and its level of customer service.
History of Accord Mortgages
Accord Mortgages is a subsidiary of the Yorkshire Building Society, one of the UK’s largest mutual societies. It was established in 1999 and has since grown to become a well-known name in the UK mortgage market, offering a wide range of products to fit different needs.
What are customers saying about Accord Mortgages?
Looking at customer reviews of Accord Mortgages, it appears that overall people have positive experiences with the company. On Trustpilot, Accord Mortgages has a rating of 4.1 out of 5 stars, with many reviewers commenting on the simplicity of the application process and friendly customer service.
Customers also praise Accord Mortgages for offering competitive rates and a wide range of products that cater to different budgets and needs. One reviewer commented that they “could not fault Accord at all”, noting that their experience was “seamless” and that staff were “professional and helpful.”
On Reddit, there are also some positive comments about Accord Mortgages, with one user noting that they had recently taken out a mortgage with the company and found the application process to be straightforward. Another user commented that they liked the variety of products offered and felt that Accord Mortgages was “easy to deal with.”
What products does Accord Mortgages offer?
Accord Mortgages offers a range of products to cater to different needs and budgets. These include fixed-rate mortgages, tracker mortgages, and offset mortgages. Accord Mortgages also offers products exclusively for first-time buyers, such as its “Family Offset” mortgage, which allows parents to offset their savings against their child’s mortgage, reducing the amount of interest paid.
Additionally, Accord Mortgages offers a range of buy-to-let products, which are suitable for those looking to invest in a property and rent it out. Its buy-to-let products include fixed and tracker mortgages, as well as its “Professional” range, which is specifically designed for landlords with four or more properties.
Overall, it appears that customers are generally satisfied with the range of products on offer from Accord Mortgages, with many commenting that there is something to suit everyone.
How is Accord Mortgages’ customer service?
Customer service is an important factor when choosing a mortgage provider, and it appears that Accord Mortgages has a good reputation in this area. Many Trustpilot reviews comment on the friendly and helpful staff, as well as the speed of response to queries and enquiries.
One reviewer commented that the customer service was “first class”, whilst another noted that staff were “extremely supportive” during the application process. Other reviewers noted that they felt like “valued customers” due to the level of customer service provided by Accord Mortgages.
On Reddit, there are also some positive comments about Accord Mortgages’ customer service, with one user noting that they felt their concerns were addressed in a prompt and professional manner.
What are the potential downsides to Accord Mortgages?
Whilst customer reviews of Accord Mortgages are generally positive, there are some potential downsides to consider. One Trustpilot reviewer noted that they had experienced some delays in the application process, whilst another commented that the communication could be improved.
Additionally, some customers have noted that the early repayment charges on some of Accord Mortgages’ products can be high, meaning that if you want to repay your mortgage early, you may be faced with a hefty fee.
Overall, it appears that the potential downsides to Accord Mortgages are relatively minor, and many customers are happy with the service provided.
Conclusion
When considering getting a mortgage with Accord Mortgages, it’s important to do your research and check out some customer reviews first. From the reviews we’ve seen, it appears that Accord Mortgages offers a range of products to suit different needs and budgets, and customers generally have positive experiences with the company.
Whilst there are some potential downsides to consider, it appears that these are relatively minor, and the overall level of customer service provided by Accord Mortgages is excellent, with many reviewers commenting on the helpful and responsive staff.
Overall, Accord Mortgages appears to be a reputable and reliable mortgage provider, and we would recommend them to anyone looking for a competitive mortgage deal.